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IT SUPPORT SERVICES
Pre-Paid Hours
Perfect for smaller businesses that require fast efficient service.
Available in 3, 6, 12 and 24-hour blocks.
- Full Written Reporting.
- No time limit for use of hours.
- Perfect for projects and ongoing support.
- The larger the plan the better the saving.
- Starting from $145.00 ex GST per hour
Elite Care Service
Complete IT service package for those who want everything covered.
- Fixed monthly support fee
- Priority support queuing
- Unlimited telephone and remote support
- Site docs and password management
- Proactive monitoring and maintenance
- Scheduled onsite and remote servicing
- Full written reporting
- MS Office 365, MS Teams, SharePoint
- MS Exchange Email System
- Enterprise Endpoint Protection (Antivirus)
- AntiSpam to protect your emails
- MS Office 365 Backups
- Advanced Patch Management
- Low hourly onsite rate
- No call-out fees